Lifetime Warranty

At Track Golf, we’re committed to delivering durable, high-quality golf training gear that elevates your game and brings fun to every practice session. We warrant that all Track Golf products are free from material defects and workmanship issues under normal use and storage conditions.

This warranty applies only to products purchased directly from Track Golf or an authorized Track Golf reseller.

What Is Covered?

We cover manufacturing-related issues such as:

✔ Material Defects

  • Tears, cracks, or deformities in the mat or frame not caused by regular use

  • Target surface peeling or separation due to defective materials

✔ Workmanship Defects

  • Faulty stitching, printing, or assembly

  • Glue or bonding failure on areas that should remain secured

✔ Structural Issues

  • Bent, broken, or unstable frame components upon delivery

  • Warping or defective construction that impacts normal use

If a manufacturing defect is verified, we will provide a replacement or refund depending on product availability.

What Is Not Covered?

This warranty does not apply to:

✘ Normal Wear & Tear

  • Expected deterioration from regular chipping practice

  • Marks, scuffs, fading, or worn target areas

✘ Damage Caused By Use Conditions

  • Water damage, extreme heat, or prolonged outdoor exposure

  • Damage from improper setup or storage

  • Use with inappropriate equipment (e.g., real golf balls indoors causing dents or impact damage)

✘ Misuse or Accidental Damage

  • Tears or breaks caused by rough handling

  • Damage from pets, sharp objects, or environmental hazards

✘ Unauthorized Purchases or Product Modifications

  • Items bought from non-authorized resellers

  • Products altered after purchase

How to Submit a Warranty Claim

If you believe your Track Golf product has a manufacturing defect:

  1. Upload a photo or video clearly showing the issue.

  2. Provide your order number and contact email.

Our support team will review your claim and respond within a reasonable timeframe.

If Your Claim Is Approved

We will:

✔ Send a replacement product at no cost

or

✔ Issue a refund if the item is no longer in stock

Your Questions, Answered

Track Golf offers unparalleled security and ease of use, making it the ultimate choice for safeguarding your assets.

Still Have Questions?

Need more assistance? Our dedicated support team is here to help you get the most out of your Track Golf, ensuring your valuables are always protected.

What kind of items are included?

Each Chipping Challenge Mat comes with everything you need to level up your short game — a premium hitting mat, durable target zones, and a portable design built for fun practice anywhere. Every component is crafted to enhance accuracy, consistency, and enjoyment for golf lovers of all skill levels.

s this product suitable for everyone?

Absolutely! Our Chipping Challenge Mat is designed for golfers of all experience levels — from beginners improving fundamentals to seasoned players sharpening their short game. Kids, adults, families, and friends can all enjoy a fun and competitive golf experience right at home.

Can I send this as a gift directly to a friend?

Yes! It’s a fantastic gift for any golf enthusiast. Simply enter your recipient’s shipping address at checkout, and we’ll deliver it straight to them. It’s a unique, exciting gift that’s sure to impress golfers of any skill level.

What makes this product a must-have?

It transforms any space — your backyard, garage, office, or living room — into a realistic golf practice zone. With pinpoint targets, quick setup, and weather-resistant durability, it's a simple upgrade that dramatically improves accuracy and makes practice fun. Whether you’re training solo or competing with friends, it’s one of the best ways to elevate your short game.

Is the packaging discreet or festive?

Our packaging is clean, secure, and discreet — designed to protect your golf gear during shipping and ensure it arrives in perfect condition. It’s also gift-friendly, making it ideal for birthdays, holidays, or surprise golfer gifts.

What if I'm not completely satisfied with my purchase?

Your satisfaction is our top priority. If for any reason you're not thrilled with your Chipping Challenge Mat, we offer a simple and hassle-free return process. We’re confident you’ll love how fun, durable, and effective it is — but if not, we’re here to make it right.